About Us

What is Nova Global?

Nova Global is an international company that provides medical and informational support for tourists abroad. The company has been actively growing and evolving in the market for many years. In several years we have managed to create a team of professionals. Including not only our employees, but also international hospitals, doctors, insurance companies and tour operators. Each of us is a leader in his field. We work with medical institutions all around the world, providing medical care at any time and in any part of the globe.

Tourists began to travel abroad more often to explore new places and corners of the planet. So now you will not surprise anyone with a trip to Zanzibar or to the island of Hainan. Because of this factor we continue to develop the company and open new branches and call centers.

About Nova Help

When you purchase an insurance policy with us, you get more than just coverage—you gain access to our dedicated assistance company, ready to arrange medical support anywhere in the world. In case of an emergency, there’s no need to search for contacts—simply use our convenient mobile app to quickly connect with our assistance team and receive 24/7 support. We’re always here when you need us!

With Nova Help – You’re Always Protected!

Download the Nova Help app and gain full control over your travel insurance and medical assistance abroad.

Why is Nova Help Convenient and Reliable?

Fast Insurance Purchase – Get your insurance policy in just a few clicks from anywhere in the world.

Manage Your Requests – Track the number of assistance requests directly in the app.

24/7 Assistance Support – Stay connected with our round-the-clock support team anytime, anywhere.

User-Friendly Interface – An intuitive and easy-to-use app for seamless navigation.

Share your location – Send your exact location when requesting medical assistance to speed up and simplify the process.

Store Medical Documents – Keep all your medical records and invoices in one place, ensuring nothing gets lost.

Nova Help-Your Personal Travel Companion for a Worry-Free Journey!

About the Nova Global Staff

Range of our operators are qualified practitioners. They have not only medical education, but also considerable experience in working with patients. Knowing about the complaints of the insured, the doctor can remotely make a preliminary diagnosis. So, it helps to immediately send the patient to the right doctor.

Such fact allows us not only to understand exactly what is happening with a person abroad. Also we can clearly recognize his symptoms and provide emergency assistance. It also gives us the opportunity to check medical bills and reports. Because of this fact we control overprices and expenses of insurance companies. Our operators can talk to you in Russian, English, Romanian, German, Turkish and other languages, if necessary. So we communicate freely with doctors and tourists of different nationalities, which greatly simplifies the work.

35+

We serve portfolios of more than 35 insurance companies

300+

300+ medical providers and partners worldwide

35%

Reduce the expances of our partners up to 35%

We made agreements with various hospitals and doctors around the world. Because of this fact Nova Global has individual rates and discounts on medical services. They also depend on the region. For the main tourist flow regions, we have a personalized price package with some perks. So, we reduce the costs for our partners up to 35%.